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1. Make sure to have documentation related to your problem (receipts, contracts, correspondence)

2. Contact names of the people to whom you have spoken with at the company/organization/government while attempting to resolve your problem.

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Company Contact:	Please tell us the name and the title of the person you have contacted at the company
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Documentation:	Please tell us which type of documentation you have about this problem (invoices, receipts, photos, contracts, warranties, correspondence, etc.)
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