A device to keep one store from losing it's carts could also keep you from getting groceries to your car.
It also sent one woman to the hospital after the cart she was pushing locked up throwing her into the bar.
After digging into this story, we learned that because of where the sensors are placed, the carts cannot make it to the end of the parking lot.
The carts are at the new Save-A-Lot grocery store on South Church Street in the South Church Plaza.
It was a deal Elaine Carrier-Reddish just couldn't pass up. "The Pepsi Cubes. There were 24 in the case for $4.99."
There was a sale at Save-A-lot. "Shopping is hazardous. It hurt me," says Elaine Carrier Reddish.
Literally. Carrier-Reddish, excited about her Pepsi purchase, was leaving the store. She was pushing the shopping cart to her car that was parked just a few lanes away. But the cart never made it to the car.
"All of a sudden the cart comes to a complete halt. I fall forward unfortunately I hit right here on my right rib cage. I have a contusion because of this," says Carrier-Reddish.
She was bruised physically and emotionally.
"I was so embarrassed and made to look like a thief, if you will. I was simply coming to catch the Pepsi's on sale," she says.
The Regional Manager, Randy Burton, says, it's unfortunate, but, perhaps, it's a little too late. Fixing the problem now is too expensive. The sensors are buried underneath the parking lot. Burton says, there is a reason to protect the shopping cart. In that Southside area of Spartanburg a lot of people walk to the grocery store and they take their groceries home in the cart. Then there's no telling where they can end up in the neighborhood or even in the woods and that's just too expensive.
Carrier-Reddish says, "I can see the need for that, maybe not there but, not within the vicinity of the parking lot, because that's where I was at."
The carts cannot go beyond this sensor so anyone parked on the other side of the parking lot must carry their groceries to their car.
Carrier-Reddish says, she doesn't want someone else getting hurt and if the managers can't fix this problem. She feels they're letting expenses get in the way of a good sale and customer safety.
The regional manager also said he would call corporate to see if they sensors can be moved to the end of the parking lot, but he thinks that would be too expensive.
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