An Easley family said they have been without a working air conditioner on and off for several months. They said their home warranty company is to blame.

Home warranties…are they worth the investment or just a waste of time and money?  Seven On Your Side took that question to our legal expert after we continued to get complaints about American Home Shield. What we found out may surprise you. Dianne Derby has more in this 7 On Your Side Problem Solver.